Topsham Veterinary Wellness Center Topsham, ME - Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, Care Credit, cash and personal checks. * We will not accept a post dated check.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
All cats must be presented in an appropriate cat carrier or on a leash.
Missed Appointment Policy
|We understand that sometimes situations occur that are beyond your control and appointments are impossible to make. Please remember that other people may have really needed an appointment, that we did not have room to fit into the schedule. If you must cancel an appointment, please do your best to give us 24 hours notice. If cancellations become a habit, or you fail to show up for appointments three times without notice, we will ask you to find another office to work with. If you fail to cancel your appointment and just don't come in, you will be charged a missed appointment fee of $25.